Conflict Management
Conflicts are a fact of life in a team. They are no one’s fault. Using conflict assessment models,
team analysis and practice with their challenges help team members to resolve conflicts.

QOEN Coaching supports teams to strengthen team performance through focusing on conflict management.
Teams are made up of members who differ in personal characteristics and experience. To be effective as a team, team members must reach agreements on the goals, make good decisions on how to achieve these goals, and help each other accomplish their responsibilities, regardless of their differences. Being able to reconcile differences and to handle conflicts in a constructive manner, is a key determining factor of team effectiveness.

QOEN Coaching uses the Thomas - Kilmann Conflict Mode Instrument (TKI), which is designed to help you and your team members understand the individual team member styles of conflict. QOEN Coaching can help you increase your individual effectiveness as team member. Based on the styles of the team members, QOEN Coaching can help identify your team’s style for dealing with conflict and suggest solutions to help the team function more effectively as a group.
Conflicts are a fact of life in a team. They are no one’s fault. Conflict occurs when the concerns of different team members appear to be incompatible. When 2 or more individuals are part of a team, they have become interdependent towards achieving the results of that team. The more differences exist between team members (in responsibilities, values, temperament, sources of information, or experience) the more diverse the concerns of the individual team members are, and the more chances for conflict. Team conflicts are not necessarily a bad thing. It really depends on whether or not the team is able to grasp the potential of a conflict to produce a positive outcome.
QOEN Coaching can help! By assessing and recognizing the team members’ conflict styles, we support the team by focusing on a specific outcome challenge, assess the facts about this challenge, determine the goals to be met by the team, and generate an action plan for members to follow. QOEN Coaching will support the conflict management trajectory from start to finish!

INTRODUCING
About Me
Drawing from over 25 years of experience as a UN program manager and consultant, I've navigated the complexities of development and humanitarian work across diverse contexts. I had a profound desire to make a tangible impact and help create a "better" world. I worked on poverty reduction, conflict resolution, and environmental governance. I managed project and field offices, and designed and implemented projects, and much more. Despite my dedication, I found myself feeling unfulfilled by the lack of tangible results for the communities I served.
Then in 2014, I had a life changing experience. Surviving a terrorist attack and an armed robbery on my house, led me to confront Post Traumatic Stress Disorder (PTSD). Seeking support from a neuro-linguistic programming (NLP) coach, I embarked on a journey of healing and self-discovery that ultimately transformed my approach to life and work.
Today, I serve as a coach, clinical hypnotherapist, in addition to being a development/ humanitarian consultant. I integrate my extensive professional background with insights gained from overcoming adversity. Aside from being a technical expert on project/program management, I specialize in career development, life coaching, and providing mental health support. I'm committed to empowering individuals, teams and organizations to assess their challenges, unlock their potential and achieve lasting fulfillment. Thank you for allowing me to be part of your journey towards empowerment and success.
Read more about me